facebook chatbots

Facebook’s Next Frontier: Chatbots

By Yasmeen Abutaleb SAN FRANCISCO, April 12 – Facebook Inc said on Tuesday it has opened up its Messenger app to developers to create “chatbots,” hoping that by simulating one-on-one conversations between users and companies it will expand its reach in customer service and enterprise transactions. Chatbots are automated programs that help users communicate with

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